How do I place an order?
All orders must be submitted in writing, via fax or email. Verbal or handwritten communications will not be accepted. Please call to confirm receipt of purchase order.
Do you have samples?
Yes! Blank or random samples of most items are available to be shipped using the distributor's or third party's shipping account number and are billed at end quantity prices. When available, dummy samples can be shipped using the distributor's (or third party's) shipping account number at no charge.
Where is your pricing?
Pricing is available by logging into the website or by contacting a KTI representative. Pricing is updated on a regular basis, but may change without notice.
Each order placed will be based on current market value of flash memory as quoted at the time of your order. If memory pricing should fluctuate after your order is received, acknowledged, and approved, you will not be charged the increase or refunded if the price decreases. Your accepted PO price will not be affected. We can not offer price protection on memory products.
What are my Payment Options?
We accept check and ACH payments for net term customers, or credit card (Visa, Mastercard, Discover, and American Express) for prepaid customers. Credit terms may be extended after a credit check is complete. First time orders must be charged on a credit card or paid for in advance. You have the option to keep credit cards on file. Our Credit Card Authorization Form can be downloaded here.
Note: Orders paid for with foreign checks may be subject to additional fees.